Government offices are not the only ones that mess up. Check this recorded testimony from Gary Granada on his "collective effort" with GMA Network.
Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts
Thursday, February 12, 2009
Gary Granada complains
Government offices are not the only ones that mess up. Check this recorded testimony from Gary Granada on his "collective effort" with GMA Network.
Tuesday, February 10, 2009
Why I shouldn't complain
First off, I complain because I usually think of inconvenience as a problem and that this should be taken cared of by someone not me.
If not me then who?
Problems are disguised indicators for improvement. An opportunity for growth. And if there is extra effort made to unravel what lies behind every discomfort, then there is hope.
Depending on the approach, usually nothing good comes out of complaints.
Sometimes it reveals our ignorance, consequently embarrass ourselves.
It also provoke the receiving end. As opposed to acknowledging the problem as just a simple a glitch of our daily activities and upon doing that opens an option to correct an imperfection and improve it somehow somewhat.
There's that BIG difference.
So from now on, I should NOT complain.
If not me then who?
Problems are disguised indicators for improvement. An opportunity for growth. And if there is extra effort made to unravel what lies behind every discomfort, then there is hope.
Depending on the approach, usually nothing good comes out of complaints.
Sometimes it reveals our ignorance, consequently embarrass ourselves.
It also provoke the receiving end. As opposed to acknowledging the problem as just a simple a glitch of our daily activities and upon doing that opens an option to correct an imperfection and improve it somehow somewhat.
There's that BIG difference.
So from now on, I should NOT complain.
Monday, February 9, 2009
Just let me rant please?
I used to complain a lot about a lot of things a lot of times. Sam knows this. But lately, for the past couple of years, my tolerance improved.
My patience stretches longer these days. Long enough to merit a significant magnitude for space. Wide enough for me to better grasp a sound perspective over issues and concerns, leading me to conclude with bigger love over logic and petty crimes.
De minimis obligations that one can still live happily without.
Most often, my complaints are about services rendered by employees in the government, their unmindful attitude, in appropriate perception of their roles and responsibilities.
Public service.
Isn't this what they are employed for? Voted for? Trusted for? Check this out:
Case #1. After getting my SSS ID card, I discovered that my name was mispelled. So I went to the HR department for assistance, showed a strip of paper from an application form as evidence of a clearly spelled name - one alphabet per box provided. After a couple of weeks, I was advised to furnish a birth certificate from the City Health to ascertain that I am who I am and that my name is spelled as how I wanted it to be spelled.
WTF!
Case #2. For months now, my parents' pension was delayed and therefore are having financial shortage. The GSIS office employee admitted that the documents got misplaced. So they had to file again.
WTF!
Case #3. So I renewed my driver's license a week before my birthday. LTO's records revealed of a pending violation with the MMDA (I do remember this violation but I thought our ex-band manager took care of that - that's another story). I was advised to resolve this with MMDA first so they can proceed with my renewal. How on earth can't they not process this from Cebu? How? At this age of computers? What's worse is that that violation was supposed to be 4 years ago but their records had only been updated in August 2008.
WTF!
No wonder we remain a developing country. We probably deserve that tag. But I don't want it and I don't believe we do deserve it.
Do you?
The services of our government offices will probably never change unless you start teaching good values at home today. To your children. To your friends. Siblings. What have you.
One step at a time.
It's not important that we don't get to live to savor the positively full changes that you probably started for our community in our community. What is more important to note is that change can start now if you decide to... through you and within you.
Ah... I still have my patience with me. And thank you for letting me rant.
My patience stretches longer these days. Long enough to merit a significant magnitude for space. Wide enough for me to better grasp a sound perspective over issues and concerns, leading me to conclude with bigger love over logic and petty crimes.
De minimis obligations that one can still live happily without.
Most often, my complaints are about services rendered by employees in the government, their unmindful attitude, in appropriate perception of their roles and responsibilities.
Public service.
Isn't this what they are employed for? Voted for? Trusted for? Check this out:
Case #1. After getting my SSS ID card, I discovered that my name was mispelled. So I went to the HR department for assistance, showed a strip of paper from an application form as evidence of a clearly spelled name - one alphabet per box provided. After a couple of weeks, I was advised to furnish a birth certificate from the City Health to ascertain that I am who I am and that my name is spelled as how I wanted it to be spelled.
WTF!
Case #2. For months now, my parents' pension was delayed and therefore are having financial shortage. The GSIS office employee admitted that the documents got misplaced. So they had to file again.
WTF!
Case #3. So I renewed my driver's license a week before my birthday. LTO's records revealed of a pending violation with the MMDA (I do remember this violation but I thought our ex-band manager took care of that - that's another story). I was advised to resolve this with MMDA first so they can proceed with my renewal. How on earth can't they not process this from Cebu? How? At this age of computers? What's worse is that that violation was supposed to be 4 years ago but their records had only been updated in August 2008.
WTF!
No wonder we remain a developing country. We probably deserve that tag. But I don't want it and I don't believe we do deserve it.
Do you?
The services of our government offices will probably never change unless you start teaching good values at home today. To your children. To your friends. Siblings. What have you.
One step at a time.
It's not important that we don't get to live to savor the positively full changes that you probably started for our community in our community. What is more important to note is that change can start now if you decide to... through you and within you.
Ah... I still have my patience with me. And thank you for letting me rant.
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